Refund policy

Freeze Dry Wholesalers has a 100% satisfaction guarantee with FREE return shipping and FULL refund if you are not 100% satisfied. If you are unhappy with any item, you can return your product for an exchange or full refund.

To start a return, please contact us at sales@freezedrywholesalers.com.

You can always contact us for any return question at sales@freezedrywholesalers.com.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right.

Refunds
We will notify you once we’ve started the refund process. You will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.